Privacy Policy
Introduction
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At E-Motion Physiotherapy Ltd, we are committed to protecting the privacy and security of our patients' information. This privacy policy outlines how we collect, use, store, and protect personal data obtained through our online physiotherapy services. By accessing our services, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
This may include:
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1.1 Personal Identification Information: Name, email address, telephone number, date of birth, and physical address.
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1.2 Health Information: Medical history, current health conditions, treatment plans, and any other health-related information shared during consultations.
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1.3 Technical Data: Log files, browser type, Internet service provider (ISP), IP addresses, device identifiers, browser type, and other information related to your access and use of our services.
2. How We Use Your Information
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The information we collect is used to:
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2.1 Provide personalised physiotherapy services and care.
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2.2 Billing and processing payments.
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2.3 Communicate with you about your appointments, treatments, and other related services.
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2.4 Improve our website and services.
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2.5 Comply with legal obligations.
3. How We Share Your Information
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We do not sell or rent personal data to third parties. However, we may share your information with:
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3.1 Health professionals involved in your care.
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3.2 Third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
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3.3 Law enforcement or other government agencies if required by law or to protect our rights and the rights of others.
4. Data Security
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We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
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5. Your Rights
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Under the GDPR, you have the right to access, correct, delete, or limit the use of your personal data. If you wish to exercise these rights, please contact us at info@emotionphysiotherapy.com.
6. Data Retention
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We will retain your personal data only for as long as is necessary for the purposes set out in this policy or as required by law.
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7. Changes to This Privacy Policy
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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
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8. Contact Us
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If you have any questions about this Privacy Policy, please contact us at info@emotionphysiotherapy.com.