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  • How does online physiotherapy work?
    In each session, we focus on you. Your treatment is uniquely designed to fit your condition, needs and abilities. We’ll diagnose your situation and carefully guide you through every step of your care. Your health journey is our priority, with personalized attention that puts you at the centre of it all.
  • Is online physiotherapy as effective as face-to-face sessions?
    Yes, it is. Recent evidence suggests that online physiotherapy can be equally beneficial to traditional face-to-face sessions. Physiotherapists are shifting towards a more active treatment approach, emphasizing education, advice, lifestyle changes, and targeted exercises – proven methods for injury care. While online sessions may not provide the same experience as a deep tissue massage, they are effective for a range of therapeutic interventions.
  • What conditions can be treated through online physiotherapy?
    Our online physiotherapy effectively addresses a range of musculoskeletal issues, including neck and back pain, as well as discomfort in any other joint. Whether your pain stems from prolonged desk hours or prepping for a marathon, we're here to assist. Our services also encompass post-surgical rehabilitation and treatment for various other conditions. Uncertain if your specific condition qualifies for online physiotherapy? Reach out to us! We're here to provide guidance, and if a face-to-face appointment is recommended, we'll make sure to communicate that to you.
  • Can online physiotherapy assist in prescribing exercises?
    Certainly. Online physiotherapy is effective in providing exercise prescriptions tailored to your individual needs. During video consultations, our physiotherapist will demonstrate exercises and ensure that you maintain proper form throughout.
  • What can I expect from my online physio consultation?
    • Thorough Diagnosis: We'll gather detailed information about your symptoms and medical history to diagnose your condition. • Movement Assessment: Similar to an in-person appointment, we'll assess the movements of the affected area. • Clear Explanation: We'll provide a clear explanation of your diagnosis and discuss the expected recovery time frame. • Tailored Treatment Plan: Together, we'll determine the most suitable treatment plan and prescribe targeted exercises for you.
  • What happens if the online physiotherapist cannot provide a diagnosis?
    While we can typically diagnose most patients successfully, in rare instances where a diagnosis isn't achieved, we will guide you toward the next steps. This may involve recommending a visit to your GP, suggesting a sports massage, or advising on seeking a surgical opinion. Your health and well-being remain our top priority, and we are committed to assisting you in the best course of action.
  • Will I need a follow-up appointment?
    You have the flexibility to conclude your journey with us at your discretion – whether that’s after 1, 10 or 50 sessions. For optimal results, we often recommend follow-up sessions. These allow us to refine your treatment, tailoring it precisely to your needs and abilities, and increasing the likelihood of successfully achieving your goals.
  • What services does your online physiotherapy clinic offer?
    We offer a range of physiotherapy services including assessment, personalized treatment plans, follow-up care, advice on injury prevention and guided exercise prescription.
  • How do I book an appointment?
    You can book an appointment through our website by clicking on the ''Book Now'' button, selecting a suitable time and date from our online calendar, or by contacting our customer service team via phone, contact form or chat on our website. Or drop us an e-mail on
  • What do I need for an online consultation?
    You'll need a stable internet connection, a computer or tablet with a camera, and a private space where you can move around comfortably during the session.
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